Refunds and Cancellation Policy

Free tools and free account features can be used without a paid subscription, subject to fair use limits and availability.

Monthly subscriptions can be cancelled month to month. Cancellation normally stops renewal at the end of the current paid monthly period.

We do not normally give partial refunds for time already used unless required by law or we have charged you in error.

Yearly subscriptions are discounted and billed for the yearly period. Cancellation normally stops renewal at the end of the current yearly period.

Where consumer law gives you a cooling-off or renewal cancellation right, we will honour that right.

If a trial is offered, the trial length and paid renewal terms should be shown before you subscribe. Cancel before the trial ends if you do not want the paid plan to start.

Where online cancellation is available, you can cancel from your account settings. You can also contact us through https://www.williation.uk.

If you believe you were charged incorrectly or could not access paid features because of a fault on our side, contact us as soon as possible so we can investigate.